Intelligent Automation (IA) is the convergence of artificial intelligence, automation, and human ingenuity that enables an organisation to self optimise and self evolve. The benefits of IA go beyond efficiency and productivity IA provides organisations with incredible agility and the ability to rise to any current or future challenges. Businesses of various scale and background [...]
Together, Client Solutions & SAP's S/4HANA ERP platform offer a powerful mix of technology expertise combined with local knowledge, implementation experience and a proven rapid deployment methodology as we guide you on your digital transformation journey. The challenges posed by COVID-19 and Brexit have highlighted the need for greater business flexibility and resilience. Customer expectations [...]
Aphix & Client Solutions come together to bring digital transformation to Ireland’s biggest Companies. SAP Gold Partner and technology solutions provider Client Solutions join forces with Aphix to bring ERP integrated digital solutions to their SAP customers, particularly those in the SAP S/4 Hana and SAP ECC spaces. The Aphix Digital Platform for SAP [...]
Providing Ryanair with a Reference Data & Master Data Management solution to support their marketing needs. Speed and agility are of the essence in making sure Ryanair’s business and marketing teams optimise their interactions with the customer. Having the right data available to the right resources in Ryanair quickly, flexibly and in an easy to [...]
https://www.youtube.com/watch?v=CLL1PQ7QnSs&feature=youtu.be MyNaturgy portal has been developed as a partnership between business energy provider Naturgy and technology company Client Solutions. The portal will allow Naturgy customers to access billing information on a secure, self-service basis, 24 hours a day, 7 days a week. MyNaturgy service set to launch for Naturgy Ireland customers in September [...]
Ask the Expert: How to avoid data threats due to misconfigurations OCTOBER 22nd, 2020 | 9:00 AM With nearly 60% of organisational data in Office docs, it is terrifying that 71% of Microsoft 365 companies suffer from compromised accounts EVERY month! Are you sure these Microsoft 365 security measures are in place? MFA (multi-factor authentication) is [...]
More than a once-off project or a buzzword to impress investors, Automation is about transforming a business at its core in order to remain competitive and relevant. It requires buy-in and commitment from senior leaders as part of a wider, long-term strategic transformation roadmap and vision. Today, organisations embed automation technology and tools into almost [...]
It was only a matter of time, wasn’t it? Our industry loves new things and new words to describe them. It's part of what makes technology fascinating and exciting. Hyperautomation is one such term recently coined by Gartner (1). When I research these things and see these words, I always think of the movie Spinal Tap when the guy is explaining how his speakers go all the way up to 11! In [...]
The use of paper documentation imposes significant constraints for business processes. With the transition to remote working as the new norm, access to physical documentation and records is no longer feasible for security, cost and logistical reasons. All organisations, regardless of size, rely on paper to some extent. How can intelligent automation help the workplace become paperless and digitally driven? Eliminating paper has [...]
‘Bot-enabled contact centres’ are renowned for their highly reduced wait time, better self-servicing options and improved morale within the actual contact centre team. Chatbots. Is there anything they can't do? Let's face it, when implemented correctly, they can vastly improve customer experience, empower customers through self-service, enhance support teams and improve overall understanding of the customer [...]
